It’s no secret that the success of any company largely depends on how employees perform their various tasks. Employees form the heart and the soul of businesses all around the world and employee performance is what fuels most businesses. These days, employees are typically spending more and more time at the office - often exceeding the normal 40-hour work week. However, increased working hours doesn’t necessarily mean increased efficiency.
Good leaders want to ensure that their team is engaged in their work, performing at their best, and overall are feeling satisfied. But, in reality knowing how to maximize employee performance is not always so straightforward. So, how can leaders improve employee performance? Here are the top five ways that you can increase employee efficiency at the office.
1. Quality leadership
Whether you want to hear it or not, employee performance is very much connected to quality of leadership. Remember this well-known and very true saying “People don’t leave organisations; they leave managers.” Research into workforce engagement suggests that some of the crucial aspects that improve employee performance are constructive communication, adequate working relationships, and the opportunity for personal development and growth.
None of these things have to cost a business any money, but the quality of these areas is within the quality of an organization's leadership. Ultimately, your leadership team plays a crucial role in ensuring that employee performance levels remain high. So first off you need to ensure that the company’s leadership style is adequate. Trust is one of the key factors to building a prosperous manager-employee relationship.
Also keep in mind that there’s no standardised leadership style that will work for everyone. You will need to individualize every approach. A good leader will understand the diverse styles of their team members and customize their coaching to each of the employees unique needs.
2. Communicate clear expectations
It’s important that you communicate with your employees on a continuous basis. Don’t leave them uninformed about organizational changes, work policies, and most importantly, job expectations. Employees need a clear understanding of what’s expected from them in terms of work assignments. If they know what the objective is, there’s an increased chance that they know what to do, how to do it, and will therefore get it done.
It’s also important that the leader communicates with them frequently to manage those expectations. Employees who are informed tend to be more driven, and are committed to their job role because they know what the end goal is.
3. Recognize employee contributions
Another way to improve employee performance is to ensure that you give both positive and negative feedback on a regular, individual, face-to-face basis. This not only ensures that employees know that their contributions are recognized and appreciated, but it also lets them know about areas that they can improve on. If you don’t let them know that there’s a problem, they will likely never even know about it, and thus it’s unlikely that it will be fixed. It’s important that they have a clear understanding about the area that needs improvement, and how they can go about fixing it.
On the contrary, you should always compliment and reward employees who are exceeding expectations. Employees want to be recognized for their efforts and are pushed to work even harder when they feel appreciated. If they feel as though they are putting in a lot of effort and are getting nothing in return for it, they may start to slack. So it’s important that you make a point of recognizing their efforts by making them feel appreciated.
4. Make employee development a priority
Training and development are key to improving employee performance. It’s important to understand the long-term career goals of your employees. You need to know what they’re striving for and what they are hoping to achieve within the organization. If they are looking to move up within the company, then it’s important to set goals and a plan that will help them to get there. Work closely with them to close any skill gaps that won’t only help them to achieve their long-term goals, but will also benefit the company when their skills help the business to fulfill objectives.
5. Make use of the right technologies
It’s important that the company uses technology platforms that are put in place to drive performance and engagement daily. Technology has become crucial in today’s business world and it’s an effective way to improve the communication channels between workforces and management. Innovative technology can help employees to speed up their productivity which is why it’s so important that your business is always at the forefront of the latest developments.
The success of a business thrives when the right processes and systems are in place. Employee considerations should always be taken into account which is why it’s important that you hold regular discussions and meetings to talk about where the business is going and what the overall goals are.